Privacy Policy
UNTUCKit, LLC. PRIVACY POLICY
Last Updated: 9.13.19
GENERAL
Welcome to Untuckit.ca (UNTUCKit)! We’re just as dedicated to protecting your privacy as we are to making the perfect fitting shirts. So, we created this privacy policy to address the use and disclosure of information we collect from you on our website, over the phone, and in our stores. Please read through these basic terms—we’ll try to keep it brief!—that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms.
INFORMATION SHARING & USE
When you visit us online or in store, we want you to feel comfortable and safe so we do not collect your name, email, or any other personal information until you register or place and order with us.
We may use your personal information in the following ways:
- To process and fulfill your order, including to send you emails to confirm your order status and shipment
- To contact you about special promotions, new products, and updates on our site
- To understand your shopping preferences to better serve you in the future
- To allow you to use our in-store and online technologies
- To provide consistent, personalized services across all channels, including to personalize our advertising, marketing communications, shopping experiences, and promotional offers
- To organize local community events, promotions, and in-store experiences
- To facilitate social sharing (Like and follow us at @UNTUCKit)
- To allow you to enroll and participate in a loyalty or customer relationship program
- To prevent, detect, mitigate, and investigate fraud, security breaches, and activities that are or may be prohibited or illegal
- To enforce our Terms of Use or other policies
- As we believe to be required or appropriate under applicable law, to respond to requests from government authorities and comply with legal process
COOKIES
By visiting our site, third parties may place cookies on users’ browsers for targeted advertising purposes. These cookies are intended to track data, such as website activity and IP addresses. This data may be used by third parties to target advertising on other sites based on our users' online activity. If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them—we don’t mind! In order to disable cookies, please consult your browser’s help section for instructions. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
The following websites listed provides further information and instructions for how you can opt out of receiving targeted advertising completely:
- Digital Advertising Alliance (DAA) opt-out site: www.aboutads.info
- Network Advertising Initiative (NAI) opt-out site: networkadvertising.org/choices
- Europe: the European Digital Advertising Alliance (EDAA) opt-out site: youronlinechoices.eu.
HOW WE USE COOKIES
We use cookies for a number of reasons, like helping us see which features are most popular, counting visitors to a page, improving our site experience, keeping our customers secure, and providing you with a better experience. The cookies we use generally fall into one of the following categories.
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Category |
Why We Use These Cookies |
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Technical |
These cookies are needed for our services to function properly. Like other cookies, technical cookies can be either first-party or third-party cookies. |
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Preferences |
We use these cookies in order to remember your settings and preferences. As an example, we may use them to keep track of your order and remember what items are in your cart. |
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Security |
We use these cookies to catch and prevent any security risks before they occur. |
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Performance |
We use these cookies to see how you interact with our services and to help us improve. For example, we may use these cookies to determine if you have visited a certain page, to process your order on our site, and enable you to use our Express Checkout option. |
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Analytics |
We use these cookies to help us improve our services. For example, we can use these cookies to study how you navigate through our website and which products they request in site searches. |
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Advertising |
UNTUCKit and our advertising partners use these cookies to deliver ads, to make ads more relevant and meaningful, and to track the efficiency of our advertising campaigns on site and other websites. |
Some of the features of our services may not function properly if you disable cookies. For example, if you do not allow cookies, you might not be able to view some of our website or use certain features like adding products to your cart, which may impact your shopping experience.
ACCESSIBILITY
Accessibility Policy
It is UNTUCKit’s policy that persons with disabilities have full and equal opportunity to
benefit from the goods, services, privileges, advantages, and accommodations offered through both customer-facing and internal websites, mobile sites, and native apps. It is also UNTUCKit’s policy that its websites, mobile sites, and native apps provide effective communication with persons with disabilities, and that individuals with disabilities are not excluded from them by our policies, standards, criteria, or methods of administration.
This policy applies to all new, updated, and existing Web and mobile content found at untuckit.ca and all content provided internally at untuckit.ca.
In order to implement this policy, UNTUCKit has adopted the following accessibility plan:
For the purposes of this Policy an accessible website, mobile site, or native app is one that
complies with all applicable state and federal regulations concerning access for the disabled
and meets the requirements of Level AA Success Criteria and Conformance Requirements of
the Web Content Accessibility Guidelines (“WCAG”) 2.0 (Dec. 11, 2008), published by the
World Wide Web Consortium (“W3C”), Web Accessibility Initiative (“WAI”), available at
No later than {May 1, 2020], UNTUCKit will publish an accessibility statement on its client facing websites, mobile sites, and apps and will provide a notice, prominently linked from the homepage, soliciting feedback from visitors on how accessibility can be improved. They will provide a means to contact the company by phone or email to provide feedback or obtain additional assistance when required.
UNTUCKit will ensure that websites, mobile sites, and apps being implemented will be compliant by November 1, 2019.
In addition, UNTUCKit will notify all third-party content providers of this Web Accessibility and will not enter into contracts with third-party providers who cannot provide content in an appropriate format consistent with this policy unless it finds that no equivalent content is available in an accessible format. UNTUCKit websites, mobile sites, and apps will be reviewed internally to determine whether they continue to meet the requirements of this Policy, and will promptly correct any deficiencies in accessibility found by such audits.
UNTUCKit will provide accessibility training to internal teams when needed to ensure the awareness and knowledge of Web accessibility developer techniques.
Accessibility Statement
Website Accessibility Statement
Date: November 1, 2019
UNTUCKit is committed to its policy that persons with disabilities have a full and equal
opportunity to benefit from the goods we offer. In keeping with that policy, UNTUCKit has retained an accessibility consultant to implement and maintain compliance with the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA), as well as state and federal accessibility requirements.
As part of this commitment, we are continually improving our website to make it more
accessible. If you encounter any difficulty using our website, have suggestions about
improving the usability or accessibility of the website, or would like to know more about our commitment to accessibility, please contact us by email using the contact information below.
Email: questions@untuckit.com
Phone: +1 (888) 992-3102
LINKS TO OTHER SITES
Occasionally we provide links on our websites to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit. We are not responsible for the content or practices of any linked websites which are provided solely for the convenience and information of our visitors.
PHISHING
Identity theft and the practice currently known as "phishing" are of great concern to us. To safeguard your information and help protect you from identity theft, we do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited email or telephone communication. For more information about phishing, visit the Federal Trade Commission's website.
ADVERTISING AND ANALYTICS SERVICES
CHANGING OR DELETING YOUR INFO
If you want to update your personal info, you can do so by logging in with your email and password, then clicking the “My Account” tab at the top. Alternatively, you can contact customer service to change or delete your profile info by scrolling to the bottom of any page and clicking “contact us.” To unsubscribe from emails, scroll to the bottom of any email and click “update email preferences.” [JO4] [FV5]
PRIVACY RIGHTS
NOTICE TO INTERNATIONAL CUSTOMERS
If you visit our website from the European Economic Area ("EEA") and choose to sign up for our marketing emails, we will process your personal information to send you marketing communications. The legal basis for such processing is our legitimate interest in providing you information that may be of interest to you. If you have questions about UNTUCKit’s data practices or would like to exercise other rights that may be available to you under local law, please contact us at questions@untuckit.com or +1 (888) 992-3102.
YOUR CALIFORNIA PRIVACY RIGHTS / QUESTIONS OR COMMENTS
California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties' direct marketing purposes if the customer has exercised an option to opt out of such information sharing. We have such a policy. As discussed above, if you want to opt out of any sharing of your information please contact us.
Email: questions@untuckit.com
Phone: +1 (888) 992-3102
To find out information about any rights you may have under Civil Code section 1798.83, please contact us at the above address/telephone number/email address.
YOUR CANADIAN PRIVACY RIGHTS / QUESTIONS OR COMMENTS
Our policy allowing customers to opt out of information sharing with third parties for marketing purposes also applies to our Canadian customers. In addition, when we collect or otherwise acquire personal information about Canadian customers from third parties, we enter into a contract with the third party, which requires them to ensure and provide assurances to us that they obtained informed express consent to disclose your personal information to us. If you want to know if we have obtained any information from a third party, or have any questions or concerns about the collection, use, disclosure, or correction of your personal information, please contact us.
We do not share any personal information about our Canadian customers for marketing purposes such as shopping history or account information. We do provide your postal address as a UNTUCKit customer with marketing partners to use for direct mail marketing purposes. If you would like to opt-out of the provision of your information for this purpose, please contact us at:
Email: questions@untuckit.com
Phone: +1 (888) 992-3102
Your personal information may be stored and accessed by us in Canada and the United States. We use third-party service providers, which may be located in, or may have servers in the United States or another country. Your information may be accessible to governmental and law enforcement organizations in those countries. We do not authorize any of our service providers to make any other use or disclosure of your information. We transfer your information to these third-party service providers only to the extent necessary for them to perform the services on our behalf. If you would like to opt-out of the provision of your information for this purpose, please contact us at:
Email: questions@untuckit.com
Phone: +1 (888) 992-3102
We will only send you marketing communications by email or text if you have expressly asked us to do so.
Please reach out to GDPR@untuckit.com
CHILDREN
To keep your kids safe, we do not knowingly collect any personal information from children under the age of thirteen. Our websites are not targeted to or intended for use by children. If you become aware that we have inadvertently received personal information from a visitor under the age of thirteen on our Site, please contact us at questions@untuckit.com or call (888) 992-3102 with a request to delete the information from our records.
SECURITY
We want you to have an enjoyable and secure shopping experience at UNTUCKit.ca. We use 128-bit Secure Socket Layer (SSL) protocol to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than UNTUCKit. We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. While we implement these and other security measures on this site, please note that 100 percent security is not always possible—but we’ll continue to strive toward it.
POLICY CHANGES
This Privacy Policy may be updated periodically and without prior notice to you to reflect changes to our personal information practices. Whenever we make a change, we will post the updated Policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the Privacy Policy, you consent to the updated Policy.